— Issues Sync™ —
Issues Sync™ unified issues management across all your CDE platforms.
Issues Sync™ collates and connects issues
logged across multiple vendor CDE platforms,
synchronising them into your preferred
platforms for unified visibility throughout
the entire infrastructure project’s lifecycle.
— The Issues Problem —
Fragmented project Issues Management is costing your projects millions.
Issues Sync™ automates the synchronisation of issues, markups, and model coordination workflows across CDE platforms such as Autodesk Forma, Bentley iTwin, and Asite etc.
Create a single source of truth for project issues across your platforms, eliminating duplicated entry, reducing resolution delays, and ensuring every team is working from the same information regardless of which CDE vendor platform they are using.
Cost of fragmentation.
When infrastructure projects use multiple CDE platforms, issues management becomes fragmented and coordination failures compound. Teams spend excessive time reconciling data across systems while critical issues are missed.
15-20% of issues get lost between different vendor platforms
Teams waste 8-12 hours per week reconciling issues across systems
60-70% of contractor claims originate from unresolved design issues
Impact in industry.
Studies from McKinsey, FMI, and Asite show that data and issues inefficiency contributes up to 25% of total project cost. Construction teams lose up to two full working days per week chasing down data, reconciling conflicts, and finding correspondence.
Poor communication and data management: $170 billion in annual waste
Productivity loss from coordination failures: $217 billion across the industry
Project cost overruns from data inefficiency: $1.82 trillion globally
— The Issues Solution —
Issues Sync™: track every issue, across every platform, in your entire CDE ecosystem.
Issues Sync™ integrates issues, queries, defects, and RFIs from all your CDE vendor platforms and synchronises them into your preferred central platform. Issues Sync™ enables translation and round-trip synchronisation between platforms, ensuring nothing is lost and every issue has clear ownership from identification to resolution.
Whether your design team uses Revit with Autodesk Construction Cloud, your contractors work in iTwin, or your civil engineers rely on 12d Synergy, Issues Sync™ creates a unified view of all project issues automatically.
— CDE Sync™ + Issues Sync™ —
Integration with CDE Sync™ - unified Data and Issues Management.
Issues Sync™ works seamlessly alongside CDE Sync™ to deliver complete project coordination. While CDE Sync™ handles documents, models, and metadata synchronisation, Issues Sync™ manages queries, RFIs, defects, and design coordination issues. Together, they create a fully integrated CDE ecosystem where files, metadata, and issues remain synchronised across your entire supply chain, ensuring nothing gets lost between disconnected platforms.
Key capabilities.
Designed for infrastructure and construction projects.
Cross-Platform Synchronisation – Sync issues between incompatible CDE systems in real time.
BCF Translation Engine – Converts issue data structures across different vendor platforms.
Unified Issue Dashboard – View and manage all project issues from your preferred CDE platform.
Complete Lifecycle Tracking – Track issues from identification to resolution with full accountability.
Approval Chain Preservation – Maintain clear ownership and approval workflows across platforms.
Audit-Ready Logging – Complete traceability for quality assurance and compliance reporting.
Role-Based Access Control – Security and permissions aligned with your project governance.
Real-Time Status Updates – Automatic syncing ensures everyone sees current issue status.
Who benefits.
Purpose-built for complex infrastructure correspondence.
Issues Sync serves projects where multiple organisations use different CDE platforms across the delivery lifecycle:
Public Infrastructure Projects – Transport authorities, utilities, and government clients managing multi-contractor delivery
Joint Ventures & Alliances – Partners with different vendor ecosystems working on shared projects
Design Consortiums – Architectural, structural, and civil teams using different collaboration platforms
EPC Contractors – Managing subcontractor coordination across diverse technology stacks
Program Delivery Offices – Portfolio visibility across projects using different CDE platforms
Industries: Transportation, energy, buildings, civil infrastructure, mining, aviation, automotive, defence, manufacturing, and construction.