— Issues Sync —

Issues Sync: Unified Issues Management Across All Your CDE Platforms.

Stop losing track of design queries, RFIs, markups, and defects across fragmented systems. Issues Sync collates and synchronises issues from multiple vendor platforms into your preferred CDE, creating a single source of truth during your project lifecycle.

Issues Sync collates and connects

issues logged across multiple vendor

CDE platforms, synchronising them into

visibility throughout the project lifecycle

your preferred platforms for unified

— The Issues Problem —

Fragmented Project Issues Management Is Costing Your Projects Millions.

When infrastructure projects use multiple CDE platforms: Autodesk Construction Cloud, Bentley iTwin, Revizto, Procore, InEight - issues management becomes fragmented and inefficient. Design queries, comments, markups, defects, and RFIs are separated, creating coordination failures that directly impact project outcomes.

When infrastructure projects use multiple CDE platforms, issues management becomes fragmented and coordination failures compound. Teams spend excessive time reconciling data across systems while critical issues are missed.

Cost of Fragmentation.

When infrastructure projects use multiple CDE platforms, issues management becomes fragmented and coordination failures compound. Teams spend excessive time reconciling data across systems while critical issues are missed.

  • 15-20% of issues get lost between different vendor platforms

  • Teams waste 8-12 hours per week reconciling issues across systems

  • 60-70% of contractor claims originate from unresolved design issues

Studies from McKinsey, FMI, and Asite show that data and issues inefficiency contributes up to 25% of total project cost.

Impact in Industry.

Studies from McKinsey, FMI, and Asite show that data and issues inefficiency contributes up to 25% of total project cost. Construction teams lose up to two full working days per week chasing down data, reconciling conflicts, and finding correspondence.

  • Poor communication and data management: $170 billion in annual waste

  • Productivity loss from coordination failures: $217 billion across the industry

  • Project cost overruns from data inefficiency: $1.82 trillion globally

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— The Issues Solution —

Issues Sync: Track Every Issue, Across Every Platform, In Your Entire CDE Ecosystem.

Issues Sync integrates issues, queries, defects, and RFIs from all your CDE vendor platforms and synchronises them into your preferred central platform. Issues Sync enables translation and round-trip synchronisation between platforms, ensuring nothing is lost and every issue has clear ownership from identification to resolution.

Issues Sync integrates issues, queries, defects, and RFIs from all your CDE vendor platforms and synchronises them into your preferred central platform.

Whether your design team uses Revit with Autodesk Construction Cloud, your contractors work in iTwin, or your civil engineers rely on 12d Synergy, Issues Sync creates a unified view of all project issues automatically.

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— CDE Sync + Issues Sync —

Integration with CDE Sync - Unified Data and Issues Management.

Issues Sync works seamlessly alongside CDE Sync to deliver complete project coordination. While CDE Sync handles documents, models, and metadata synchronisation, Issues Sync manages queries, RFIs, defects, and design coordination issues. Together, they create a fully integrated CDE ecosystem where files, metadata, and issues remain synchronised across your entire supply chain, ensuring nothing gets lost between disconnected platforms.

Illustration of three people engaged in data analysis and communication. One person holds a clipboard with charts, another interacts with a large smartphone displaying a resume, and a third uses a laptop. Floating charts, gears, and speech bubbles suggest data processing and discussion.

Key Capabilities.

Designed for Infrastructure and Construction Projects.

  1. Cross-Platform Synchronisation – Sync issues between incompatible CDE systems in real time.

  2. BCF Translation Engine – Converts issue data structures across different vendor platforms.

  3. Unified Issue Dashboard – View and manage all project issues from your preferred CDE platform.

  4. Complete Lifecycle Tracking – Track issues from identification to resolution with full accountability.

  5. Approval Chain Preservation – Maintain clear ownership and approval workflows across platforms.

  6. Audit-Ready Logging – Complete traceability for quality assurance and compliance reporting.

  7. Role-Based Access Control – Security and permissions aligned with your project governance.

  8. Real-Time Status Updates – Automatic syncing ensures everyone sees current issue status.

People analyzing data on computer screens and dashboards with charts, graphs, and social media icons.

Who Benefits.

Purpose-Built for Complex Infrastructure Correspondance.

Issues Sync serves projects where multiple organisations use different CDE platforms across the delivery lifecycle:

  1. Public Infrastructure Projects – Transport authorities, utilities, and government clients managing multi-contractor delivery

  2. Joint Ventures & Alliances – Partners with different vendor ecosystems working on shared projects

  3. Design Consortiums – Architectural, structural, and civil teams using different collaboration platforms

  4. EPC Contractors – Managing subcontractor coordination across diverse technology stacks

  5. Program Delivery Offices – Portfolio visibility across projects using different CDE platforms

Industries: Transportation, energy, buildings, civil infrastructure, mining, aviation, automotive, defence, manufacturing, and construction.

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